{"id":1743,"date":"2024-11-21T16:44:13","date_gmt":"2024-11-21T15:44:13","guid":{"rendered":"https:\/\/tenglerconsulting.com\/?p=1743"},"modified":"2026-02-03T10:28:31","modified_gmt":"2026-02-03T09:28:31","slug":"enhancing-supply-chain-efficiency-at-a-leading-pulp-and-fiber-manufacturer","status":"publish","type":"post","link":"https:\/\/tenglerconsulting.com\/en\/enhancing-supply-chain-efficiency-at-a-leading-pulp-and-fiber-manufacturer\/","title":{"rendered":"Enhancing supply chain efficiency at a leading pulp and fiber manufacturer"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row section_type=&#8221;fullwidth&#8221; height_ratio=&#8221;60&#8243; padding_top_multiplier=&#8221;&#8221; padding_bottom_multiplier=&#8221;&#8221; rc_bg_type=&#8221;image&#8221; rc_bg_image=&#8221;1747&#8243; rc_bg_color_overlay=&#8221;black&#8221; columns_gap=&#8221;none&#8221;][vc_column][\/vc_column][\/vc_row][vc_row section_type=&#8221;fullwidth&#8221; padding_top_multiplier=&#8221;3x&#8221; padding_bottom_multiplier=&#8221;4x&#8221; columns_gap=&#8221;60&#8243;][vc_column width=&#8221;2\/3&#8243;]<h1 class=\"grve-element grve-title grve-align-inherit grve-h2\"><span>Enhancing supply chain efficiency at a leading pulp and fiber manufacturer<\/span><\/h1>[\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row section_type=&#8221;fullwidth&#8221; padding_top_multiplier=&#8221;&#8221; padding_bottom_multiplier=&#8221;&#8221; columns_gap=&#8221;60&#8243;][vc_column]<div class=\"grve-element grve-divider\"><span class=\"grve-custom-divider grve-bg-dark-grey grve-align-inherit\" style=\"width: 100%;height: 1px;\"><\/span><\/div>[\/vc_column][\/vc_row][vc_row section_type=&#8221;fullwidth&#8221; padding_top_multiplier=&#8221;3x&#8221; padding_bottom_multiplier=&#8221;2x&#8221; columns_gap=&#8221;60&#8243;][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221; text_style=&#8221;small-text&#8221;]<span style=\"color: #58a5b0;\">01<\/span>[\/vc_column_text]<h3 class=\"grve-element grve-title grve-align-inherit grve-h6\"><span>The client<\/span><\/h3>[\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]In today&#8217;s fiercely competitive market, a robust supply chain is paramount for maintaining operational excellence and exceeding customer expectations. This case study details our collaboration with a prominent Central European-\u00a0headquartered manufacturer of specialty\u00a0 wood-based fibers and pulp, a cornerstone supplier to the global textile and nonwoven industries. Despite their market leadership, the client faced several supply chain hurdles demanding a comprehensive solution.[\/vc_column_text][\/vc_column][\/vc_row][vc_row section_type=&#8221;fullwidth&#8221; padding_bottom_multiplier=&#8221;2x&#8221; columns_gap=&#8221;60&#8243;][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221; text_style=&#8221;small-text&#8221;]<span style=\"color: #58a5b0;\">02<\/span>[\/vc_column_text]<h3 class=\"grve-element grve-title grve-align-inherit grve-h6\"><span>Challenges<\/span><\/h3>[\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]The consulting project began with a <a href=\"https:\/\/tenglerconsulting.com\/en\/value-chain-optimization\/supply-chain-analysis\/\">thorough analysis<\/a> of supply chain operations. Key issues included significant misalignment between strategic, tactical, and operational planning levels, as well as no unified supply chain strategy covering all business units. Only a push-based manufacturing model was used for supply of internal customers, completely decoupled from needs of the final clients. This misalignment led to inefficiencies and uncoordinated efforts across the organization. Additionally, production and inventory strategies were not linked to customer requirements, resulting in either overproduction or stockouts. The operations were siloed, with the commercial team having limited involvement in the demand and supply balancing process, leading to missed opportunities for optimization. Furthermore, the lack of transparency in performance management due to non-harmonized systems hindered effective decision-making.[\/vc_column_text][\/vc_column][\/vc_row][vc_row section_type=&#8221;fullwidth&#8221; columns_gap=&#8221;60&#8243;][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221; text_style=&#8221;small-text&#8221;]<span style=\"color: #58a5b0;\">03<\/span>[\/vc_column_text]<h3 class=\"grve-element grve-title grve-align-inherit grve-h6\"><span>Service provided<\/span><\/h3>[\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]Our team devised a multi-pronged improvement roadmap to enhance the client\u2019s supply chain capabilities. We designed and implemented a\u00a0<strong>harmonized global and local planning framework<\/strong>, aligning strategic, tactical, and operational levels across business units. This fostered better coordination and resource allocation. A new global\u00a0<strong><a href=\"https:\/\/tenglerconsulting.com\/en\/value-chain-optimization\/integrated-business-planning\/\">&#8220;One Plan&#8221;<\/a> tactical planning process<\/strong>\u00a0was established, boosting internal collaboration and ensuring all divisions strive towards unified objectives.[\/vc_column_text][\/vc_column][\/vc_row][vc_row section_type=&#8221;fullwidth&#8221; columns_gap=&#8221;60&#8243;][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<div class=\"grve-element grve-image grve-align-left\">\r\n\t<div class=\"grve-image-item\">\r\n\t\t\r\n\r\n<div class=\"grve-image-wrapper grve-no-effect\">\r\n\t\t<div class=\"grve-thumbnail-wrapper\"  style=\"width: 729px;\"><div class=\"grve-thumbnail\"  style=\"padding-top: 103.292%;\"><img loading=\"lazy\" decoding=\"async\" width=\"729\" height=\"753\" src=\"https:\/\/tenglerconsulting.com\/wp-content\/uploads\/2024\/12\/Planning_Levels.svg\" class=\"attachment-medium size-medium\" alt=\"\" data-column-space=\"auto\" data-lazyload=\"\" data-grve-filter=\"yes\" \/><\/div><\/div>\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"grve-empty-space grve-height-1x\"><\/div>[vc_column_text css=&#8221;&#8221; text_style=&#8221;small-text&#8221;]Figure 1: Interdependencies between planning levels[\/vc_column_text][\/vc_column][\/vc_row][vc_row section_type=&#8221;fullwidth&#8221; columns_gap=&#8221;60&#8243;][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]To bridge the gap until a fully integrated planning tool became operational, an\u00a0<strong>interim planning tool<\/strong>\u00a0was deployed, leading to immediate improvements in planning accuracy and collaboration within the plants as well as globally. We also meticulously defined the functional requirements for the future integrated planning tool, ensuring it met all necessary specifications for effective supply chain management.<\/p>\n<p>To further emphasize customer focus, we designed a\u00a0<strong>customer-product <a href=\"https:\/\/tenglerconsulting.com\/en\/value-chain-optimization\/supply-chain-segmentation\/\">segmentation<\/a><\/strong>\u00a0<strong>concept\u00a0<\/strong>for future global implementation. We implemented a tiered approach to optimize supply chain costs and inventory levels while maintaining customer satisfaction and delivery reliability. We categorized customers as either strategic or non-strategic, tailoring logistics services accordingly. Additionally, we segmented products into top-selling and long-tail items, adopting distinct production and order management strategies. Top-sellers are to be forecasted and stocked to ensure rapid fulfillment, while long-tail products are to be produced on demand with limited order flexibility once production started.<\/p>\n<p>Additionally, a\u00a0<strong>standardized set of supply chain metrics<\/strong>, cascaded from strategy to operations, was established and implemented within a Business Intelligence (BI) tool. A key-performance-indicator (KPI) tree was designed to measure how well SCM functions support the implementation of the corporate strategy. This enhanced transparency, facilitated performance tracking, and empowered data-driven decision making.[\/vc_column_text][\/vc_column][\/vc_row][vc_row section_type=&#8221;fullwidth&#8221; padding_bottom_multiplier=&#8221;2x&#8221; columns_gap=&#8221;60&#8243;][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221; text_style=&#8221;small-text&#8221;]<span style=\"color: #58a5b0;\">04<\/span>[\/vc_column_text]<h3 class=\"grve-element grve-title grve-align-inherit grve-h6\"><span>Benefits<\/span><\/h3>[\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]The project successfully shifted the client from a push-based to a pull-based manufacturing model, optimizing the decoupling points and aligning production closer to actual customer demand. All departments now operate under the\u00a0<a href=\"https:\/\/tenglerconsulting.com\/en\/value-chain-optimization\/integrated-business-planning\/\"><strong>&#8220;One Plan&#8221;<\/strong><\/a>\u00a0principle, ensuring activities are consistently aligned with customer needs. The introduction of standardized supply chain KPIs within the BI tool has simplified performance monitoring and pinpointed areas for improvement. Consequently,\u00a0<strong>forecast accuracy has improved by 15%<\/strong>, leading to more reliable planning and reduced uncertainties. Furthermore, the project identified the potential to\u00a0<strong>reduce inventory working capital by 20%<\/strong>, offering significant cost savings and efficiency gains.[\/vc_column_text][\/vc_column][\/vc_row][vc_row section_type=&#8221;fullwidth&#8221; padding_bottom_multiplier=&#8221;2x&#8221; columns_gap=&#8221;60&#8243;][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221; text_style=&#8221;small-text&#8221;]<span style=\"color: #58a5b0;\">05<\/span>[\/vc_column_text]<h3 class=\"grve-element grve-title grve-align-inherit grve-h6\"><span>Conclusion<\/span><\/h3>[\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]This case study highlights the transformative impact of strategic supply chain management interventions. By addressing critical misalignments and fostering transparency, our team assisted the client in achieving substantial improvements in efficiency and customer satisfaction. This project serves as a powerful testament to the value of customized, strategic solutions in navigating the complexities of today&#8217;s supply chain landscape.[\/vc_column_text][\/vc_column][\/vc_row][vc_row section_type=&#8221;fullwidth&#8221; padding_bottom_multiplier=&#8221;3x&#8221; rc_link_color=&#8221;primary-1&#8243; rc_link_hover_color=&#8221;black&#8221; columns_gap=&#8221;60&#8243;][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221; text_style=&#8221;small-text&#8221;]<span style=\"color: #58a5b0;\">06<\/span>[\/vc_column_text]<h3 class=\"grve-element grve-title grve-align-inherit grve-h6\"><span>Our services<\/span><\/h3>[\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]Find out more about our <a href=\"https:\/\/tenglerconsulting.com\/en\/value-chain-optimization\/supply-chain-analysis\/\">Maturity Assesment<\/a>, <a href=\"https:\/\/tenglerconsulting.com\/en\/value-chain-optimization\/integrated-business-planning\/\">One Plan<\/a> and <a href=\"https:\/\/tenglerconsulting.com\/en\/value-chain-optimization\/supply-chain-segmentation\/\">Supply Chain Segmentation<\/a> services.[\/vc_column_text][\/vc_column][\/vc_row][vc_section disable_element=&#8221;yes&#8221; el_id=&#8221;author&#8221;][vc_row section_type=&#8221;fullwidth&#8221; padding_top_multiplier=&#8221;&#8221; padding_bottom_multiplier=&#8221;&#8221; columns_gap=&#8221;60&#8243;][vc_column]<div class=\"grve-element grve-divider\"><span class=\"grve-custom-divider grve-bg-dark-grey grve-align-inherit\" style=\"width: 100%;height: 1px;\"><\/span><\/div>[\/vc_column][\/vc_row][vc_row section_type=&#8221;fullwidth&#8221; padding_top_multiplier=&#8221;3x&#8221; padding_bottom_multiplier=&#8221;3x&#8221; columns_gap=&#8221;60&#8243; equal_column_height=&#8221;equal&#8221;][vc_column width=&#8221;1\/3&#8243; full_height=&#8221;yes&#8221;]<div class=\"grve-element grve-image grve-align-center\">\r\n\t<div class=\"grve-image-item\">\r\n\t\t\r\n\r\n<div class=\"grve-image-wrapper grve-no-effect\">\r\n\t\t<div class=\"grve-thumbnail-wrapper\"  style=\"width: 1536px;\"><div class=\"grve-thumbnail\"  style=\"padding-top: 125%;\"><img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"1920\" src=\"https:\/\/tenglerconsulting.com\/wp-content\/uploads\/2024\/08\/TC3.jpg\" class=\"attachment-full size-full\" alt=\"\" data-column-space=\"auto\" data-lazyload=\"\" data-grve-filter=\"yes\" srcset=\"https:\/\/tenglerconsulting.com\/wp-content\/uploads\/2024\/08\/TC3.jpg 1536w, https:\/\/tenglerconsulting.com\/wp-content\/uploads\/2024\/08\/TC3-240x300.jpg 240w, https:\/\/tenglerconsulting.com\/wp-content\/uploads\/2024\/08\/TC3-819x1024.jpg 819w, https:\/\/tenglerconsulting.com\/wp-content\/uploads\/2024\/08\/TC3-768x960.jpg 768w, https:\/\/tenglerconsulting.com\/wp-content\/uploads\/2024\/08\/TC3-1229x1536.jpg 1229w\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/><\/div><\/div>\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n[\/vc_column][vc_column width=&#8221;2\/3&#8243; full_height=&#8221;yes&#8221;][vc_row_inner height_ratio=&#8221;50&#8243;][vc_column_inner full_height=&#8221;yes&#8221;][vc_column_text css=&#8221;&#8221; el_class=&#8221;special-link&#8221;]<strong>Ready to strengthen your supply chain\u2019s sustainability through a stronger integration?<\/strong> Contact us at <a href=\"mailto:office@tenglerconsulting.com\">office@tenglerconsulting.com<\/a> to discuss how we can develop a planning framework\u2014supporting sustainable, efficient, and resilient supply chain practices made to your business needs.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner height_ratio=&#8221;50&#8243;][vc_column_inner vertical_content_position=&#8221;bottom&#8221; full_height=&#8221;yes&#8221;][vc_column_text css=&#8221;&#8221; text_style=&#8221;small-text&#8221;]<strong>About the author<\/strong>[\/vc_column_text]<div style=\"height: 14px;\" class=\"grve-empty-space\"><\/div><h3 class=\"grve-element grve-title grve-align-inherit grve-h3\" style=\"margin-bottom: 5px;\"><span>Daria Reshetniak<\/span><\/h3>[vc_column_text css=&#8221;&#8221;]T: +43 1 234 56 78<br \/>\nE: <a href=\"mailto:daria.reshetniak@tenglerconsulting.com\">daria.reshetniak@tenglerconsulting.com<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=&#8221;contact&#8221;][vc_row section_type=&#8221;fullwidth&#8221; padding_top_multiplier=&#8221;&#8221; padding_bottom_multiplier=&#8221;&#8221; columns_gap=&#8221;60&#8243;][vc_column]<div class=\"grve-element grve-divider\"><span class=\"grve-custom-divider grve-bg-dark-grey grve-align-inherit\" style=\"width: 100%;height: 1px;\"><\/span><\/div>[\/vc_column][\/vc_row][vc_row section_type=&#8221;fullwidth&#8221; padding_top_multiplier=&#8221;3x&#8221; columns_gap=&#8221;60&#8243;][vc_column width=&#8221;3\/4&#8243;]<h3 class=\"grve-element grve-title grve-align-inherit grve-h3\"><span>If you want to enhance your supply chain efficiency or would like to know more &#8211; we are at your disposal. Contact us at <a href=\"mailto:office@tenglerconsulting.com\">office@tenglerconsulting.com<\/a>\u00a0or connect with us on <a href=\"https:\/\/www.linkedin.com\/company\/tenglerconsulting\">LinkedIn<\/a>.<\/span><\/h3>[\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A global leader in specialty wood-based fibers and pulp faced supply chain inefficiencies, from misaligned planning to siloed operations, hindering their ability to meet customer demands effectively.<\/p>\n","protected":false},"author":6,"featured_media":1747,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[36,35,10],"tags":[],"class_list":["post-1743","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-02-planning","category-03-supply-chain-excellence","category-04-project-insights","grve-entry-item","grve-blog-item"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Efficient supply chain design - case study | Tengler Consulting<\/title>\n<meta name=\"description\" content=\"Designing an efficient supply chain at a leading pulp and fiber manufacturer.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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